The security, reliability, integrity and availability of your data are the most important aspects of ShadowStorage. The ShadowDocuments solution is hosted in an ultra-secure environment and monitored around-the-clock.

Infrastructure
ShadowDocuments is hosted at enterprise-class data centers. Extensive physical security measures are employed including biometric scanning devices, microchip badge access, camera surveillance monitored by security personnel plus motion and infrared sensing. In addition, the networking, hardware and connectivity infrastructure has redundancy at all layers.  

The hardware and networking consists of carrier-class equipment from industry leaders such as IBM, Dell, and Cisco Systems.

Several layers of dedicated and managed firewalls protect the facility, network and applications from malicious activity.

Redudant Array of Independent Disks (RAID - Level 5) provide excellent performance and fault-tolerance for your primary storage while daily incremental backups, as well as weekly and monthly backups keep your data safe.

Availability
Connectivity to the internet backbone is provided by several Tier 1 providers with multiple and redundant connections.

Redundant power feeds from independent utility stations supply power to the facility and conditioned lines with UPS (uninterruptible power supply) and immediate battery backup ensures electrical continuity during brown-out and black-out conditions. Additionally, megawatt-plus diesel generator provides further redundancy for delivering continuous and stable electrical power to all systems in the event total power loss occurs.  Fully redundant cooling systems keep hardware running at optimal temperatures for maximum server performance.  In the event of a fire, unique suppression systems release environmentally and equipment-safe agents to smother the fire without the damage and mess introduced by sprinklers or foams.

Encryption
All data transmissions—to and from your ShadowDocuments account—are secured with 256-bit encryption technology, the same level of security utilized by the most-trusted financial institutions. The encryption process prepares data to be securely transferred over a network, such as the Internet, in a manner that it is unintelligible to all but the intended recipient.

ShadowDocuments leverages financial-grade encryption technology using the Secure Socket Layer (SSL) protocol, authenticated and verified by Verisign, Inc, GeoTrust or Comodo.

Additionally, our ShadowDocuments|Group plans are equipped with the best server-side encryption available: 256-bit Advanced Encryption Standard (AES). We leverage the Rijndael cipher and algorithm, the same method approved and adopted by the National Security Agency to secure top secret information and data for the U.S. Government.

Whether your data is in transit to or from your ShadowDocuments account, or as it resides on our servers, it is secured with superior encryption technologies.

Unique Logins & User Permissions
Each user which you're collaborating with is authenticated at login.

Additionally, aside from secure data transmissions and unique login credentials, the ShadowDocuments solution employs a permissions-based environment that establishes a relationship between the content you store and users you invite to access the account. Users  only see and have access to what you want them to see.

When an invited user accesses your account, by design, they do not have permission to any of your content.  The account administrator(s), designated internal users, and users who "own" content, have complete control over the user permissions for that content.